We support local authorities and their partners to reform and transform local public services

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What we do

Sector Led Improvement

Working closely with the LGA and other sector support networks, IEWM provides a focus for SLI activities on behalf of all local authorities within the West Midlands.

Adult Social Care

IEWM works closely with WM ADASS and has a Joint Improvement Programme that provides support to councils in the region through a sector led approach.

Children's Services

IEWM & WM ADCS work together to deliver a Regional Improvement Plan and develop public services for children and young people.

Transformation and Innovation

Our role is to work on behalf of the sector to help stimulate and influence new thinking and innovation and encourage engagement in new ways of working.

Commissioning and Procurement

We support public sector partners to work collaboratively to grow a broad level of knowledge and understanding around the strategic agenda, using, wherever possible, resources that are already out there.

Health and Wellbeing

We collaborate with health partners and local government services that have an impact on the health and wellbeing of residents across the region.

Latest News

Case Studies – Walsall – Occupational Therapy

Case studies from Walsall CouncilRead More

Case Study – AB’s story

AB’s story - a case study from Warwickshire CouncilRead More

More News

Upcoming Events

28 OCT 2016

ASC Principal Social Worker Networking


ASC Principal Social Worker Networking Read More

31 OCT 2016

Children's Services Peer Challenge Moderation Panel

Impact Hub

Children's Services Peer Challenge Moderation Panel Read More

More Events


West Midlands in Context - issue 12


West Midlands in Context highlights a broad mix of reports, statistics and other material that has something to say about the West Midlands or that help provide a wider context to the work of councils and other organisations in the region. Download

Distribution Group Email Addresses


IEWM want to make it as easy as possible for network members to communicate with one another, which is why they have set up Distribution Group emails. How do Distribution Group emails work? 1. Each network, group and forum has at least one Distribution Group email address. For example, Health & Wellbeing Officers Network 1 members can all be reached using one email address: hwbon1@westmidlandsiep.gov.uk2. 2. Some bigger networks have more than one Distribution Group email. Where this is the case 1 will be the Primary Contact(s), 2 will be the Representative(s) for Primary Contact(s), and 3 will be the PA/Administrative Support to Primary Contact(s). Any other will be listed labelled as O in the email address. 3. When sending emails using the Distribution Groups, 1 & 2 are entered into the To… field and 3 & O are usually entered into the Cc…  field for information What are the benefits of Distribution Group emails? Members can communicate easily with one another as there is only one email address for all individual members. IEWM maintains the contact list centrally on behalf of the West Midlands region, keeping them up-to-date so other users around the region don’t have to waste time checking Network membership lists locally. Distribution Group names remain the same, even if individuals within the network change. These Distribution Group email addresses can be shared and used by contacts outside of the organisation, as an individual’s personal email address details are hidden. It is really important that contact lists are kept up to date, so IEWM needs every network contact to help. Please advise Shelley Madley (smadley@westmidlandsiep.gov.uk) of any changes, (Leavers, New Starters, Change of Role, Change of Name, etc.) so that the Contact List and Distribution Groups are always completely up-to-date. Download

Latest Resources

Sue Banks


Ged Bowles

Assistant Director - Transformation

Tony Ashfield

Regional Programme Manager

Paula Whitehouse

Children’ Services Programme Manager –
Maternity Cover

Pete Jackson

Programme Manager -
Adult Social Care

Maggie Sybilska

Communications and Marketing Manager

Shelley Madley

Programme Support Officer

Monique Swaby

IEWM Apprentice

We are located at

2nd Floor, Sandwell Council House
Oldbury, West Midlands B69 3DB

Our postal address is

PO Box 16725
Oldbury, West Midlands B69 9FH

Telephone & Email

0845 352 7016