We support local authorities and their partners to reform and transform local public services

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What we do

Sector Led Improvement

Working closely with the LGA and other sector support networks, IEWM provides a focus for SLI activities on behalf of all local authorities within the West Midlands.

Adult Social Care

IEWM works closely with WM ADASS and has a Joint Improvement Programme that provides support to councils in the region through a sector led approach.

Children's Services

IEWM & WM ADCS work together to deliver a Regional Improvement Plan and develop public services for children and young people.

Transformation and Innovation

Our role is to work on behalf of the sector to help stimulate and influence new thinking and innovation and encourage engagement in new ways of working.

Commissioning and Procurement

We support public sector partners to work collaboratively to grow a broad level of knowledge and understanding around the strategic agenda, using, wherever possible, resources that are already out there.

Health and Wellbeing

We collaborate with health partners and local government services that have an impact on the health and wellbeing of residents across the region.

Latest News

Mystery shopping of online information and advice services

Earlier this year, ADASS in the West Midlands commissioned a piece of work to find out what authorities in the region were planning to do to meet the Care Act I&A requirement online and then, post April, to test the facilities put in place through a ‘mystery shopping’ exercise.Read More

Have your say on a new qualification for care commissioners

The Care Act places new and significant responsibilities for care service provision on commissioners. Skills for Care is working with ADASS and other key stakeholders to develop a career framework for commissioners to ensure the learning needs of this part of the workforce are addressed. Read More

More News

Upcoming Events

03 NOV 2015

Commissioning Academy for Elected Members

Warwick Conference Centre, Coventry

Commissioning Academy for Elected Members is to be held at Warwick University in November 2015 and February 2016. Read More

More Events


Creating a better care system


This report produced for the LGA by EY is setting out key considerations for a reformed, sustainable Health, Wellbeing and Care system of the future. Download

Current and planned use of low warmed asphalt by West Midlands Highways Authorities


Sustainability West Midlands (SWM) were commissioned by Improvement and Efficiency West Midlands (IEWM) to conduct research with all 14 Highways Authorities in the West Midlands in order to understand their plans for the use of low warmed asphalt during the laying period in 2014 and then to review this use, along with plans for future use, in early 2015.A summary of the responses provided to each question is provided in this report. SWM were able to speak to 12 of the 14 highways authorities in the West Midlands. Download

Latest Resources

Sue Banks


Ged Bowles

Assistant Director - Transformation

Tony Ashfield

Regional Programme Manager

Polly Reed

Programme Manager -
Children's Services

Pete Jackson

Programme Manager -
Adult Social Care

Maggie Sybilska

Communications and Marketing Manager

Shelley Madley

Programme Support Officer

Martin Quinn

Programme Manager -
West Midlands Children's Commissioning Partnership

Monique Swaby

IEWM Apprentice

We are located at

2nd Floor, Sandwell Council House
Oldbury, West Midlands B69 3DB

Our postal address is

PO Box 16725
Oldbury, West Midlands B69 9FH

Telephone & Email

0845 352 7016